Privacy Policy



GoToga, Inc. Privacy Policy

Last Modified on March 10, 2015


Our Privacy Commitment


GoToga, Inc. (“GoToga,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of GoToga’s website where this Privacy Policy is posted (the “Site”) (we refer to the Site, the services and the software made available by GoToga including the mobile application (the “App”), collectively, as the “GoToga Features”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the GoToga Features how we use and protect the information we collect through the Site and/or the GoToga Features. By accessing the Site or using any of the GoToga Features, you consent to GoToga’s collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Site and the GoToga Features and not to any other website or mobile application that you may be able to access from the Site or the GoToga Features which may have its own data collection and use practices and policies. 


This policy answers the following questions:


What information do we collect about you and how do we use it?

Will we share your personal information with third parties?

What choices do you have about the collection and use of your personal information?

What security measures do we take to safeguard your personal information?


What information do we collect about you and how do we use it?


Types of Information We Collect 


Personal information means information that can be used to identify and contact you. You need to submit personal information to access the Site, the App, and the GoToga Features.  We may collect non-personal information such as your browser type, when you accessed the Site and from what physical location you accessed the Site. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics about users of the Site. We also may use this data to monitor the Site’s performance and to make the Site easier and more convenient to use.


To create an account for the GoToga Features, we require you to provide certain information to create your profile, including a username, password, email address, phone number, and university. Providing additional information beyond what is required to create an account, such as a photograph, graduation year, major, hometown, fraternity or sorority affiliation, and position in the fraternity or sorority, is entirely optional, but enables you to gain more from the GoToga Features.  If you sign up for one of our services which involves social networking sites, we may also collect personally identifiable information from these Internet sources and database services. Depending on your choices when using the GoToga Features, we may collect additional personal information.


We also offer features of the Site that allow you to link your account to Facebook. If you sign up for one of these services, we may also collect personally identifiable information from these Internet sources and database services.


By submitting personal information through the Site, you authorize GoToga to share this personal information for the purposes identified herein and on the Site, such as responding to user inquiries processing transactions, distributing materials, and requesting feedback.


Third Party Privacy Policies


Through the GoToga Features, you may be able to link to technology, software and services owned and controlled by third parties (“Third Party Features”). You may be permitted or required to submit personal information to access Third Party Features. Such use of Third Party Features and submission of information through Third Party Features will be subject to such applicable third party’s Terms of Use/Service and Privacy Policy. You agree to look solely to the applicable third party and not to GoToga to enforce your rights in relation thereto. When you have clicked on a third party logo or URL displayed on the App or the Site, or accessible through the GoToga Features, which links you to any Third Party Features, our ToU no longer applies and you must read the Terms of Use/Service and Privacy Policy of the third party to see how your personal information will be handled on their website.


How We Use Your Personal Information


The personal information you provide to us will allow us to provide the GoToga Features to you, including providing you with internet communication capabilities; verifying your identity; alerting you of new products or services, features, or enhancements to the GoToga Features; handling your customer service questions or issues; provide for order processing; request feedback; distribute newsletters; and notify you of promotions, contests, surveys updates, or special offers that we think may interest you. We may also use your email address as part of the GoToga Features in sending you messages about the GoToga Features and other general announcements. Aditionally, personal information you make public will be viewable by other users of the Site. We keep track of your interactions with us, including but not limited to your activity within the GoToga Features. We may also use your personal information to contact you when necessary. Except as set forth in this Privacy Policy, or unless we have your consent, we will not share your personal information with any person or entity other than those affiliated with the Company, entities acting on behalf of the Company, and relevant third parties such as those needed to collect and maintain our information collection servers and perform technology and related services.


We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the GoToga Features. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the GoToga Features (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any GoToga Features users.


Cookies


“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, we may employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient. While GoToga may use cookies to track your visit to the Site, this information does not identify you personally and you remain anonymous, even if you have previously submitted personal information to GoToga through the Site or otherwise.


Third parties whose websites are accessible through links on the Site may also use their own cookies when you link to their site or service. GoToga does not control these third parties’ use of cookies and cannot guarantee that they will uphold the same privacy standards as GoToga. GoToga expressly disclaims any and all liability related to the collection, use or disclosure of information by third parties. You should review the privacy policies of any third party sites that you visit through a link from the Site to understand how these third parties use cookies and the information they collect through cookies. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you a chance to decide whether or not to accept it.


Do Not Track

In compliance with California legislation, AB370, effective January 1, 2014, GoToga’s practices in responding to “do not track signals and collecting user information over time and across a network of websites when you visit the Site are described below. We honor the request of “do not track” signals sent by your browser when you visit the Site. Additionally, GoToga does not collect user information about your online activities over time and across different websites, or authorize third parties to do so.

Google Analytics, Mixpanel, and Flurry


The Site uses Google Analytics, Mixpanel, and Flurry to help us learn about who visits the Site and what pages are being viewed.


Log Information  

Our servers automatically record information that your browser sends whenever you visit the Site.  This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the GoToga Features, if any, which GoToga Features you use and from where, and when and how long you use them (the “Tracking Technology”).  We use this information to monitor and analyze how users use the GoToga Features, to provide customer service and to maintain and improve the GoToga Features.


Children’s Privacy


We do not knowingly collect personal information from children under 13, or allow them to create an account for the GoToga Features. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times. 


Will we share your personal information with third parties?


Sharing Your Information 


We use your personal information to provide the GoToga Features to you, send communications to you about new services, features, or enhancements to the GoToga Features that may be of interest to you and to handle your customer service questions or issues. In addition, the personal information uploaded by you through the GoToga Features will be shared only with authorized persons you specifically grant access to. We may use your personal information to provide analyses of our users in the aggregate (including Analytical Data subject to the terms of this Privacy Policy) to prospective partners and other third parties. We will also share the personal information we collect from you under the following circumstances:


Protection of rights. We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce this ToU, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the GoToga Features, or (iv) such action is appropriate to protect the rights, property or safety of GoToga, its employees, users of the GoToga Features or others.

Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of GoToga’s assets, user information, including personal information collected from you through your use of the GoToga Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the App and/or Site.

Service Providers. We may share your personal information with service providers (including our affiliates that provide services on our behalf) that we engage for the purpose of processing information on our and your behalf. Additionally, we may partner with other companies to process, analyze, and/or store data, including, but not limited to, Analytical Data. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.


Additional Information You Should Know About Third Parties


The Site may contain direct links to websites operated by our marketing partners and other entities, including links that describe certain GoToga Features being “powered by” the companies providing services in connection with such GoToga Features. These third party websites may collect information about you when you visit them or otherwise communicate with them. This Privacy Policy does not cover the information practices of third party websites linked to the Site or accessible through the GoToga Features. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies. 


When you have clicked on a third party logo or URL displayed on our Site or accessible through the GoToga Features which links you to a different website, our Privacy Policy no longer applies and you must read the privacy policy of the third party to see how your personal information will be handled on their website.


What choices do you have about the collection and use of your personal information?


Control of Your Information


You may update or delete your personal information or modify your account preferences for the GoToga Features by accessing the account interface provided through the GoToga Features. Please note that if you disable your account, we will keep your email address and submitted content on file and we may retain other account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities. In addition, you may not have the ability to remove certain submitted content, such as chats with other users from the other user’s device, once uploaded through the GoToga Features. 


Opting Out of Communication from Us


If you no longer want to receive our newsletter, emails or other announcements, you may unsubscribe by writing to us at [email protected]  Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.


Mediation 


You agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy, you and GoToga will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Los Angeles, California with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.


Dispute Resolution for Residents of the European Union 


If you are a resident of the European Union, in the event that you have any dispute or claim arising out of or relating to this Privacy Policy, you may report your claim to the European Union Data Protection Authorities located in your jurisdiction.


What security measures do we take to safeguard your personal information?


The personal information that you provide to us is stored on servers, which are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information.  However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the GoToga Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.


In the event that personal information you provide to us is compromised as a result of a breach of security, when appropriate we will take reasonable steps to investigate the situation, notify you and take the necessary steps to comply with any applicable laws and regulations.


Notification of Changes


This Privacy Policy may change from time to time and we will post all changes on the App and/or Site.


Questions? Contact Us


If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at [email protected]


Terms of Use


Please read the Terms of Use governing the use of the Site and the GoToga Features.